I too of course didn't get anything except a recording giving me this website to go to, and there is nothing on here to help obtain a refund for these ridiculous charges !!!! My son opened a text message from #23408 not realizing that he was opening up a very expensive text. The first month,we were charged $ 39.92 and I called Verizon and they instructed me on how to cancel this service and I did it and then this month, the $39.92 came on my bill again so, this time I took my son's phone to Verizon and asked someone to look over it and even though he didn't open any more text msgs from that co. they still managed to get me somehow! I know that it isn't Verizon's fault that these companies cheat people but, I would love to see all of these companies shut down or something. Things are hard enough so, we sure don't need to be cheated from these sleezy companies!!!!! I sure could think of better things to do with $80.00 than to give it to these slimeballs!!